White Collar Offshoring
11/22/2005 at 9:00 a.m.
Gagan Sameer in an engineer who spent nine months handling phone calls for Washingon Mutual in Delhi as an employee of a leading Indian outsourcer, Wipro Spectramind.
Marcus Courtney is with WashTec, the Washington Alliance of Technology Workers, Communications Workers of America, Local 37083, AFL-CIO.
Kathryn Dewenter is associate professor of finance at the UW Business School.
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